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03 · situation

Stain and spill assessment

A fresh or older stain is best described with its history. Fast contact does not remove the need to understand the material.

Describe your case

What to include

A few specific details are more useful than a broad assumption.

To get started
  • What was spilled, if known
  • When it was noticed and what was tried
  • Where it is and how large the visible area is
  • Surface material and care-label notes
Assessment is specific

The appearance of a stain alone is not enough to identify a possible next step.

Details about material, label, visible condition, and stain history do not promise an outcome. They help start with the right question.

Describe the cleaning need

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